Terms and Conditions for Balmoral Beach Cottage

1. Booking and Payment

• Full Payment: All bookings are managed through our booking software or trusted platforms (e.g., Airbnb, Beds24). Full payment is required at the time of booking.
• Confirmation: A booking confirmation will be sent after payment is processed. This confirmation acts as an agreement to these Terms and Conditions.
• Accepted Payment Methods: Payments must be made via the payment methods provided by our booking platform.

2. Cancellation Policy

• Flexible Cancellations: Guests who cancel [XX days] prior to check-in are eligible for a full refund.
• Late Cancellations: Cancellations made within [XX days] of check-in are non-refundable.
• Early Departure: Guests departing before their scheduled check-out are not entitled to a refund.

3. Check-In and Check-Out

• Check-In Time: From [XX:00] PM.
• Check-Out Time: By [XX:00] AM.
• Late Check-Out: Available upon request if the property is not booked for the following day. Fees may apply.

4. Guest Responsibilities

• House Rules: Guests are expected to follow all house rules outlined on the booking platform. This includes rules on noise, smoking, and respect for neighbors.
• Damage to Property: Guests are responsible for any damage to the property. In case of damage, additional fees may be deducted from the security deposit or requested through the booking platform.
• Occupancy Limits: The maximum occupancy of Balmoral Beach Cottage is [XX] guests. No additional guests are allowed without prior approval.

5. Security Deposits

• Deposit Requirement: A security deposit may be required, managed directly through the booking platform.
• Refund of Security Deposit: Deposits are refunded within [XX days] after check-out, provided there is no damage or rule violation.

6. Liability and Insurance

• Personal Belongings: Guests are responsible for their personal belongings. We are not liable for any lost, stolen, or damaged items.
• Guest Safety: Balmoral Beach Cottage is maintained to high standards, but guests assume full responsibility for their safety during their stay.
• Force Majeure: We are not liable for disruptions due to events beyond our control, such as natural disasters, utility outages, or unforeseen emergencies.

7. Privacy

• All personal data collected through the booking platform is handled according to our Privacy Policy and in compliance with the Privacy Act 1988 (Cth).

8. Compliance with Booking Platform Terms

• These Terms and Conditions work alongside those provided by the booking platform. Guests are expected to review and adhere to both sets of terms.

9. Amendments to Terms

• Balmoral Beach Cottage reserves the right to update or amend these Terms and Conditions as needed. The latest version will be available on our booking platform listing.

10. Contact Information

• For inquiries, please contact us at:
  • Email: [Your email address]
  • Phone: [Your contact number]